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2024 ABPI Code of Practice launched, with a new constitution and procedure for the PMCPA
2024 Interactive ABPI Code of Practice
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Code
2024 ABPI Code of Practice launched, with a new constitution and procedure for the PMCPA
2024 Interactive ABPI Code of Practice
Documents outlining the changes to the ABPI Code
Previous Codes of Practice
Guidance and Q&As
Guidance
Q&As by Topic OR Clause
2024 Code Clause 12 Q&As
Abridged complaints procedure Q&As
2024 Code Clause 10.4 Q&As
Cases
Ongoing cases
Completed cases
Advertised Sanctions
Complaints procedure
Make a complaint
Responding to a complaint
Abridged complaints procedure
Intercompany complaints
Intercompany dialogue
Compliance with intercompany undertakings
Appeal procedures
Administrative charges
Sanctions
Privacy Policy for Complaints
AUTH/3866/12/23 - Complainant v Merck Serono
Allegations regarding Merck promotional emails
Received
18 December 2025
Case number
AUTH/3866/12/23
Status
Breach ruled, case report pending
Case summary
Full report
Case Summary
Ongoing cases
